Effective Date: January 1, 2025

At Langsmart, we prioritize the protection of your privacy and the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your data when you use our website (https://www.langsmart.ai) and associated services (collectively referred to as the "Services").

1. Information Collection

1.1 Personal Information

We collect the following types of personal information when you interact with our Services:

• Contact information (name, email address)

• Professional details (company name, job title)

• Account credentials

• Communication preferences

1.2 Usage Information

Our systems automatically collect:

• Device information (IP address, browser type, operating system)

• Interaction data (features used, time spent, click patterns)

• Performance data (error reports, diagnostic information)

1.3 Tracking Technologies

We employ industry-standard tracking technologies, including:

• Essential cookies for website functionality

• Analytics cookies to understand user behavior

• Performance cookies to optimize our services

2. Use of Information

We process your information to:

• Deliver and maintain our Services

• Enhance and personalize your experience

• Analyze usage patterns and improve functionality

• Provide customer support and technical assistance

• Send service updates and marketing communications

• Ensure compliance with legal obligations

• Detect and prevent fraudulent activities

3. Information Sharing

3.1 Service Providers

We share information with trusted third-party service providers who assist us in:

• Hosting and infrastructure management

• Analytics and performance monitoring

• Customer support systems

• Payment processing

• Email communication

3.2 Legal Requirements

We may disclose information when:

• Required by law or legal process

• Necessary to protect our rights or safety

• Needed to investigate potential violations

• Requested by government authorities

3.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Data Security

We implement comprehensive security measures including:

• Encryption of data in transit and at rest

• Regular security assessments

• Access controls and authentication

• Employee training on data protection

• Incident response procedures

5. Your Rights

You have the right to:

• Access your personal information

• Correct inaccurate data

• Request deletion of your data

• Opt-out of marketing communications

• Export your data

• Withdraw consent for processing

6. International Data Transfers

We may transfer your information to servers located outside your country of residence. We ensure appropriate safeguards are in place through:

• Standard contractual clauses

• Data processing agreements

• Privacy Shield certification (where applicable)

7. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect or maintain information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through:

• Email notifications

• Website announcements

• In-app notifications

9. Contact Information

For privacy-related inquiries: privacy@langsmart.ai

10. Acceptance

By using our Services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.

Last Updated: January 1, 2025