Privacy Policy
Effective Date: January 1, 2025
At Langsmart, we prioritize the protection of your privacy and the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your data when you use our website (https://www.langsmart.ai) and associated services (collectively referred to as the "Services").
1. Information Collection
1.1 Personal Information
We collect the following types of personal information when you interact with our Services:
Contact information (name, email address)
Professional details (company name, job title)
Account credentials
Communication preferences
1.2 Usage Information
Our systems automatically collect:
Device information (IP address, browser type, operating system)
Interaction data (features used, time spent, click patterns)
Performance data (error reports, diagnostic information)
1.3 Tracking Technologies
We employ industry-standard tracking technologies, including:
Essential cookies for website functionality
Analytics cookies to understand user behavior
Performance cookies to optimize our services
2. Use of Information
We process your information to:
Deliver and maintain our Services
Enhance and personalize your experience
Analyze usage patterns and improve functionality
Provide customer support and technical assistance
Send service updates and marketing communications
Ensure compliance with legal obligations
Detect and prevent fraudulent activities
3. Information Sharing
3.1 Service Providers
We share information with trusted third-party service providers who assist us in:
Hosting and infrastructure management
Analytics and performance monitoring
Customer support systems
Payment processing
Email communication
3.2 Legal Requirements
We may disclose information when:
Required by law or legal process
Necessary to protect our rights or safety
Needed to investigate potential violations
Requested by government authorities
3.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
4. Data Security
We implement comprehensive security measures including:
Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication
Employee training on data protection
Incident response procedures
5. Your Rights
You have the right to:
Access your personal information
Correct inaccurate data
Request deletion of your data
Opt-out of marketing communications
Export your data
Withdraw consent for processing
6. International Data Transfers
We may transfer your information to servers located outside your country of residence. We ensure appropriate safeguards are in place through:
Standard contractual clauses
Data processing agreements
Privacy Shield certification (where applicable)
7. Children's Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect or maintain information from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through:
Email notifications
Website announcements
In-app notifications
9. Contact Information
For privacy-related inquiries: privacy@langsmart.ai
10. Acceptance
By using our Services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.
Last Updated: January 1, 2025
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